Larry B.

I thought my order would be simple: Order a radiator, hoses, cap and thermostat. Since it was a service truck waiting for this stuff I had them check stock before placing order. Everything was in stock and ship next day. A couple days later all showed up except the radiator. I called them up and asked what's going on? SR said it on back order for a month? I said wait you guys told me there was 12 in stock that morning when I placed the order! So a nice lady gets me a better brand and I explained VERY thoroughly this a service truck, I need it ASAP. No problem she said, its will be shipped next day, I will confirm with an email. Next day, I get NOTHING again. I called up, and its on hold because the original didn't get deleted. WTF! They have to wait to delete things on MY dime? In my opinion The Worse Company, I can't believe they are still in business. They need to overhaul their SOP on customer service. They don't care about their customers, its all about the money in my opinion. I will try JEGS or Autoanything next time