Larissa B.

I hadn't shopped on ModCloth for a couple years, but I happened to be browsing the site recently and spotted the cutest dress! I ordered it right away and started imagining all the places I'd wear it this summer.

Only, I placed the order June 1st and I'm still waiting for the dress to ship. (Today is July 4th)

I have contacted Customer Care several times to find out what has happened to my dress, and each time they tell me to be patient and give me a new date to wait until I should follow up again. Now they're telling me their hands are tied until August 20th. This is absolutely unacceptable as my credit card was charged on June 6th.

ModCloth used to be my favourite store. I'm sad to say I have completely lost faith in them as a company. Don't order from here if you want to get your items.