I paid $65 for a deluxe bouquet in a vase for a Mother's Day gift and the florist sent the $19.99 special instead. Disappointed to say the least and I sent them a picture. They did apologize and contacted the florist. I would have preferred a partial refund because it was a total rip off but the florist is sending another bouquet next week. You put your trust in these people and get totally taken advantage of. I would not recommend at all.