Lani G.

I booked 1 hotel room at OYO Hotel Burlington South in Burlington, NC for the dates June1 through June 6,2021 for work for myself and a co-worker through lastminutetravel.com and my credit card was charged $274.30. I arrived at the hotel only to find that they false advertised what the hotel looked like online. It should be closed down. I had to find another hotel to stay at which cost additional money. The hotel refunded the full amount of $274.30 to lastminutetravel.com. I have documentation from the hotel that they sent the refund. Lastminutetravel refuses to return the refund to me. I filed a complaint with the Better Business Bureau.
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