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Ordering was easy. The shipping method was terrible. UPS to Post Office is the problem. After the item arrived at the New Orleans PO it stayed there for over 8 days. Incidentally we have another similar circumstance taking place again at the same place.
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Empty.
It's been 4 weeks and we've not received anything we ordered. We tried to cancel once we found...
Dear Lance, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.