In June of 2013, I contacted Omni to fix my laptop, which they did however afterwards when they wanted to renew the next year, I refused. As of today May 22nd, I have recieved at less twenty phone calls, three to four of the most recent I asked to talk to a supervison and asked to be removed from their list, they just keep calling. I am now going to see if I can take legal actions against them.
Outraged former customer
OmniTech Support would never approve of what the customer claimed in the complaint. But this is NOT the OmniTech Support that we represent. We have thousands of success stories. However, we do not want anyone to be dissatisfied. So always, we want to make it right with our customers. Our top executives are committed to getting to the bottom of these issues that our customers are making claims about. So, that we can fix them internally and can assure that they do not happen again to our customers. We kindly request to get back to us with the Order ID, like customer ID, invoice Details, Signed-up/Contacted date, name, phone# or email address. Please keep in touch with us with the above details@ support@omnitechsupport.com (please remove spaces before replying) or by calling 1-800-966-9940.
We do not call anyone outbound, unless they are an existing customer and we are trying to reconnect their computer, or they are an existing customer that has a plan that is expiring, which we call once, or twice if they do not answer.
We provide quality, affordable technical support, and always try to provide the best services to our customers. As always, we are here to assist people who truly need our experienced technician’s help regarding their any software related-issues at any time, day or night. That’s why we have earned and maintained an A+ rating from the Better Business Bureau, which tells about our success story and trustworthy service at any point of time. Meanwhile, we hope this serves as a lesson to everyone out there. No one can call you and legitimately saying that your computer is infected. A technician, using diagnostic software can when they have been permitted remote access to the computer, but not someone over the phone.