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Received a product that was scratched and damaged. They offered x amount of money back as good will. Better than nothing. Most they can do was partial refund which almost covered the delivery charge. Will be a while or never if I ever order from them again. Dissatisfied with product but Customer service was par.
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Hello Lance L., we are sorry for the unpleasant experience and we have contacted you before, but have not received your reply.
Newchic has always been committed to providing customers with high-quality services. Customer's suggestions give us the motivation to make continuous progress. Hope to get your understanding.
If you have not received our contact or if you have any questions, you can contact us at any time via email: vipservice@newchic.com, have a nice day!