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Lana S.

Contributor Level

Total Points
85

1 Review by Lana

  • Bluefly

12/12/20

I've purchased sunglasses from this despicable website thinking that it is a good and honest website. I waited more than 2 weeks to receive the item only to get a fully intact mailing box with damaged items inside. The original sunglasses box and case were severely dented and in very bad shape. When I contacted costumer service the person insisted that this damage occurred in shipping. Obviously it is absurd since the mailing box was in pristine condition. Sunglasses inside were damaged as well, but honestly judging from the exterior look I'm amazed that the damage wasn't more sever.
Costumer service only by email. Whoever is responding to emails needs years of training until able to communicate respectfully with people and provide good costumer service. Bottom line don't do business with this website.

Lana Has Earned 5 Votes

Lana S.'s review of Bluefly earned 5 Very Helpful votes

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