Lana S.

I should have read all of the many complaints online regarding ordering on their website! I ordered some things as a Christmas gift for my daughter and it says if I spend a certain amount I get free shipping. I waited two weeks and even emailed them, with no response... when my package arrived it was missing items. They did charge my card for ALL of the items and never got back to my emails! When I tried calling I got an automated voice saying to email them! How is it that they can get away with taking money from people and horrible customer service? This was my first time ordering from their site and my last! I will also go on a mission to show the 9,000 followers on Facebook, 2,000 on Instagram and every other social media site I have, the MANY complaints against ELF. I refuse to spend a dime on any of their products and will make sure EVERY single person I know ( and in my line of work I come in contact with a lot of people from all over the world) know the truth about this scandalous company!