I along with dozens others showed up to go see the view from the the terminal tower observation deck yesterday on November 28th. Upon arrival myself and others talked with security officer who said we couldn't go up without a security guard. I and my children waited over an hour along with dozens others for nothing. Left disappointed and out of just under 20$. I left several email for so called event organizers. So far I've heard nothing back. I also requested a refund thru the app. I'll never pay for another event thru Eventbright and will check reviews in the future.