We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Lams A.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since October 2015

  • Review

    1

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    104

Review Distribution

1 Review by Lams

10/10/15
I am still shocked at the appalling service I received from the Geox store manager, for simply asking for a refund for an unworn children's boot that my child refused to wear. I was treated like criminal, and to make matters worse she called another member of staff to ask me the questions so she doesn't have to talk to me or even look at me directly. If this behaviour was not humiliating and pathetic I don't know what is! I have never in my life encountered such behaviour and certainly did not expect it from a store manager. Instead of giving me a chance to hear my question about the total refund, she shouted and told me that I must listen to her, and not only raised her voice but decided to lean across the counter and Grab the card of my hand. I will certainly be complaining and seeking legal advice. This person is not fit to be serving the public in any way or form.

Lams hasn’t received any votes.

Lams hasn’t received any thanks yous.

Lams doesn’t have any fans yet.

Lams isn’t following anybody yet.