Lala W.

4Videosoft.com. I bought the 4Videosoft iPad Manager Platinum latest version from a company called 4Videosoft.com in order to transfers some books that are on my iPad to my computer so that I can read them on a big screen. The programme doesn't work. I got into email contact with the company. Their English is bad which made me suspicious, but too late. Initially they requested that I send them the log file and they would check it out to see why it wouldn't work. Within a week they sent me a link to a file that they said would now work, only it is the same file that I purchased in the first place! This has gone on for 20 emails. In my last email I demanded a return of my purchase price for a product that doesn't work or I would go public. That email has been met with silence.
In my experience I would warn anyone not to deal with this company.