Ok, so a lot has changed since my last review. I have since then did some research on trendsgal and I came to find out that the warehouse is in China I believe. So I came to realize that it may that my package a little more time to arrive and then it did. I am now a happy shopper with Trendsgal and I will give them 3 stars now. The contact number still is unavailable and the live chat support doesn't work. But emails are up and running. Customer support is available through email which will get a response the next day. I do believe I will continue to shop with them. Now that I'm aware it's not a scam
Dear Lakila A.
Thank you for notifying us of your complaint.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
We have shipped your parcel, however, there is a delay of DHL due to this hot season like Christmas. Please rest assured that we will contact you to offer more details.
Thank you very much for your understanding.
Kind regards,
Trendsgal Customer Service