A scam. Be very careful when you buy credits for the first time. Your card is going to be kept on record and there is no way to remove it. Also, the auto top-up will automatically activate to squeeze more money out of you without your consent.
As for the site, I joined three days ago, I spent 50 pounds, spent hours replying to potential customers requesting a quote, I had the site stealing another 57 pounds and I've got nothing and as for their claimed of hired guaranteed or your money back. That's nonsense. They automatically take money from you therefore you end up paying even if you don't want to. By the time you realise that the auto top-up activated when you bought your first packet of credits is too late. Even if they refund the first purchase for lack of customers they still pocket the 57 pounds they take from you the second time round.
To date, I can safely rate this site as a SCAM. Don't fall for it. Steer clear.
Hu Lae,
We're sorry to hear that you have had some issues using our site.
When purchasing packs of credits, the card is stored for quick future purchases but you can always ask us to delete these details for you.
We're sorry to hear that you have had issues using our Auto Top Up function. When purchasing packs of credits there is a tick box visible under Buy Now that allows you to turn off our Auto Top Up function on purchase. You can also turn this off/on in the Credit section of the account any time. We created this function so that our professionals never miss a lead they are interested in. If the credits are unused we will be able to refund the pack - just email us at team@bark.com.
Our starter packs come with Credit Back Guarantees rather than a monetary refund. This is stipulated on the pack at purchase. If you email us at team@bark.com we can see if you are eligible for this offer.
Making direct contact with us over any payment issues is best for a speedy resolution.
If we can help any further, let us know.
Kind regards,
The Bark Team