Thumbnail of user laem

Lae M.

Contributor Level

Total Points
88

1 Review by Lae

  • Bark

10/9/19

A scam. Be very careful when you buy credits for the first time. Your card is going to be kept on record and there is no way to remove it. Also, the auto top-up will automatically activate to squeeze more money out of you without your consent.
As for the site, I joined three days ago, I spent 50 pounds, spent hours replying to potential customers requesting a quote, I had the site stealing another 57 pounds and I've got nothing and as for their claimed of hired guaranteed or your money back. That's nonsense. They automatically take money from you therefore you end up paying even if you don't want to. By the time you realise that the auto top-up activated when you bought your first packet of credits is too late. Even if they refund the first purchase for lack of customers they still pocket the 57 pounds they take from you the second time round.
To date, I can safely rate this site as a SCAM. Don't fall for it. Steer clear.

* Bark attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user barkt
Bark T. – Bark Rep

Hu Lae,

We're sorry to hear that you have had some issues using our site.

When purchasing packs of credits, the card is stored for quick future purchases but you can always ask us to delete these details for you.

We're sorry to hear that you have had issues using our Auto Top Up function. When purchasing packs of credits there is a tick box visible under Buy Now that allows you to turn off our Auto Top Up function on purchase. You can also turn this off/on in the Credit section of the account any time. We created this function so that our professionals never miss a lead they are interested in. If the credits are unused we will be able to refund the pack - just email us at team@bark.com.

Our starter packs come with Credit Back Guarantees rather than a monetary refund. This is stipulated on the pack at purchase. If you email us at team@bark.com we can see if you are eligible for this offer.

Making direct contact with us over any payment issues is best for a speedy resolution.

If we can help any further, let us know.

Kind regards,

The Bark Team

Lae Has Earned 6 Votes

Lae M.'s review of Bark earned 6 Very Helpful votes

Lae Has Received 1 Thank You

Thumbnail of user sergiom113
sERGIO M. thanked you for your review of Bark

“Tks for the info”

Lae doesn’t have any fans yet.

Lae isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user pulse450
4/19/24

Not the best site out there, in fact pretty poor, spent money on this site hoping to get further...

Thumbnail of user calgaryr1
Calgary R. reviewed Bark
3/29/24

Barks is the biggest scam and thief out there people please keep your selves away and when we...