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I ordered clothing in early November as holiday gifts for my sons. In mid-December, a full month later, I was told that the box had not cleared customs and would be sent back to Maine. My money was refunded but LLBean did not offer to resend the items to me. No explanation was given as to why a box of clothing was rejected at customs and no real apology. Very disappointed in LLBean.
L A.'s review of LL Bean earned 3 Very Helpful votes
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LLBean was once a great store. When they had their lifetime guarantee on all products, the...
