EOT are not fair regarding fees. After scrolling through their website a couple of weeks ago when searching for an online rsa course, i was led to believe i would pay a set amount - long story short i am paying more than expected. The final component of the assessment is an over the phone audio thing where i am expected to respond to two questions. I was asked one question. Answered it. Passed. Then was told by the assessor to book another time for second question - imagine weird kind of frown creep across my forehead. So i check avail time on their website to do this so i can complete this darn thing and i cant get anything for weeeeeeeks. My only option is to book whats called a 'priority' time costing more moola. This industry is super competitive and probs needs tighter Gov regulations.