Purchased the wrong package asked for a refund so I could buy the right one. I emailed them 2 minutes after. The service agent said they would only do 33% even though I want to use their other side for learning. I cancelled the other because the people there "helping" were rude and did nothing to help. Don't trust them. Wish I read these reviews before. Udemy has some amazing teachers I have found that are way more helpful and cheaper fyi :)