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They say "we match patients' needs with providers." They failed horrendously and charged me $130. I never listed myself as a psychiatrist, yet two patients booked me for medication management.
Fact
1. ZocDoc's failed website design misguided two patients to book me.
2. ZocDoc insists on charging me $130
3. ZocDoc insists on taking zero accountability
Don't even bother talking to the service support team. They just copy/paste the same message about their business model.
Tip for consumers:
Attention all psychotherapists: Run for your life
Kyle F.'s review of Zocdoc earned 4 Very Helpful votes
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Hello Kyle. We are sorry to hear that you had a patient book who was not a good match for your practice. Although it sounds like you have already been in communication with our service team, we would like to look into this further to be sure that your profile is set up to receive patients you would be able to treat in the future. Please give us a call at (866)962-3621 at your convenience so we can help. -The Zocdoc Service Team