Kyla A.

I have never been treated so terribly before them! My rabbit has severe arthritis in her hips and takes metacam. I called September 30th to ask to have her medicine sent every other month and to automatically take the money. It's December 29th and no medicine. I called the girl was son beyond rude to me and kept putting me on 10 minute holds. She said I called and cancelled and they claim they called to verify. I called them out on their bull$#*! and Said that was not the case and that I wanted free overnight shipping she again placed me on a 10 minute hold said her manager wouldn't do that and that I'll get the standard shipping and still have to pay. I asked for the manager at this point and again another 10 minute wait. The manager Dorothy Sneider would not get on the phone with me to fix their mistakes so I said you go play my recordings you claim you have. They said they would and call me back they never called back and I cancelled my
Order completely and I'm taking my business elsewhere. Even that they put me on a 10 minute hold. The girl I spoke to this time was a nasty $#*! too and snapped at me a few times. Take your business elsewhere they are shady!