K W.

Been with them for years and recently googled our site to see where we listed on the page, not bad we were at the top, but then below this it said 'more results from moonfruit.com' so we clicked to see what was there - low and behold there was our 'hidden pages' which were not supposed to be visible on the net as we were working on them, all our research, notes, maps and photo's were there for anyone to see! Contacted moonfruit to be told " Submitted the SEO meta tags to google, SEO making your site visible in Google and other large search engines with the keywords.
I would recommend you to delete the page if you no longer need." UGH! We thought Hidden meant HIDDEN! What's the point of ticking the hidden from site box, when it still shows everything on the net. We've now removed all our work on these HIDDEN pages as it clearly isn't safe to work on site. We haven't found anywhere where moonfruit informs you of this! 'delete page if no longer needed' of course it's needed we were storing our research etc., on there whilst getting consents etc., to put it online. This clearly came as a major shock to our team and project. Consensus of the project is we will be leaving when subscription finishes - shame as we've been a customer for 8 years and not being very techi wanted something clear and easy to use! If the pages were hidden they shouldn't have been found by google? Really disappointed, angry and upset!