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MY PERSONAL EXPERIENCENever ever book through Goibibo. Better book through hotel or airlines website. I cancelled a flight. I received their confirmation mail also on this. But I have Not received the refund. Tried to contact customer care repeatedly for past 5 days. Getting a voice message that due to high volume of calls cannot connect to customer care. All the numbers they have given in their websites says on this message. They are not replying to mails. I have written atleast 5 mails on this. No reply. About Rs. ******* under stake. Also I am coming through lot of similar complaints on GOIBIBO. Going to initiate legal actions on them.
NEVER EVER BOOK THROUGH GOIBIBO. THEY ARE CHEATERS. THIS IS MY GENUINE PERSONAL EXPERIENCE.
KUMARESAN RAMASWAMY
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Secured my travel under 2x policy but I wasn't aware that it's a total fraud. My trip was...
