K T.

Did not recieve tickets until the day of the event even though I ordered the "online" optio two months prior. When I called to ask about the tickets the evening before I contacted the "emergency line." I called at 2:00am and left a message. 20 minutes later I recieve a call back when I explained the situation to the man on the phone. "The concert is tomorrow at 7:00 pm and I will be on the road until then. I still do not have the tickets." He responded with "Are you serious? That is your emergency at 2 o-clock in the morning? Can't you just pull over at a kinkos or something?" If that's not a ticket emergency... what exactly qualifies as "an emergency?" And what good would pulling over to a kinkos do me if the tickets were YET TO BE SENT to my e-mail? Extreamly rude service. Will never use ticket stub again.