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annr505

Ann R.

Milwaukee

Contributor Level

Total Points
80

1 Review by Ann

5/9/21

In February I bought two great tickets to the Brewers vs Tigers game in Milwaukee. The tickets were good seats behind home plate and cost 300.00. Three months later they claimed the event was canceled and returned the money. The event was NOT canceled but I could not get back my good seats. It is impossible to call these guys and talk to a person. Their call answer system just keeps forcing you to listen to a series of messages they think are FAQs. You can't get to a person. I finally went through as if I had not bought my tickets and reached someone who got me into CS. They then disconnected me.

We bought these tickets as a first venture back to the normal after my husband and I lost our parents to covid. I don't know why they are claiming the game was canceled. Possibly the seller changed his mind about selling them. Regardless they owe us an explanation but there is no way to get one. They also don't respond to emails.

Products used:
MLB tickets

Service
Value
Returns
Quality

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