I've placed an order on 11th March, received an email on and they said merchant didn't ship. They said, " Refund generally takes up to 10 to 30 days to process and transfer the funds back to the customer's same credit card. " Their customer service is terrible, passing from one to another, basically are Kendall K., Hadid He., Devon W. And Hien. H. Still haven't receive my refund as it's been more than 30 days!