Thumbnail of user ks382

K S.

Contributor Level

Total Points
85

1 Review by K

  • SHEIN

7/19/19

Scam! Needed items so paid 2-3 day shipping, but I'm on day 4 already. I asked for refund of my rushed 2-3 shipping fee, location of four missing items, and help sending back dress, the one item which arrived today. But when on chat line I asked for this help, "customer service" hung up chat line, three times. Blocked from chat line now. Dress that arrived is very thin with large seams and hems, looks awful. Essentially they stole $90 from me which left me with a cheap dress, and 4 items missing. Dress is going to be a donation to Goodwill. Wish I'd read these reviews first...

* SHEIN attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user mollym16
molly m. – SHEIN Rep

Hello, sorry for the inconvenience. You may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar. We'd be happy to assist you! Thank you and have a nice day!

K Has Earned 5 Votes

K S.'s review of SHEIN earned 5 Very Helpful votes

K hasn’t received any thanks yous.

K doesn’t have any fans yet.

K isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user logiek1
Logie K. reviewed SHEIN
5/7/24

Purchased BUFZA295116063524YG from Shein on 11 November 2023 order number BUFZA295116063524YG. On...

Thumbnail of user brittanyc873
5/5/24

Scammers, liers, cheats and thieves. I used to swear by shein. Loved them. Decent clothes for...