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Krystal M.

Contributor Level

Total Points
80

1 Review by Krystal

  • RockAuto

1/9/24

Bought parts for my truck, I recieved the wrong parts. I returned them quickly. I was then notified that they recieved the package but it was empty. They even sent pictures, of the box, there was another box inside (manufacturers box) which is the original package for the parts, you can clearly see the shadow. I have been trying for months to receive a refund. They absolutely refuse to do so. I am disputing the charges.
Customer service absolutely horrible and rude.
Why would I return an empty box and keep the wrong parts?!

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