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I made an order on Lazada APP ************** on 19 Sep 2020 09:24:58 which I still did not receive.
There has been no update for 13 days now and counting. They insisted that Ninja Van already got my package but when I contacted Ninja Van, they say they have not receive the package yet because Lazada won't release it to them. This is outrageous! I already paid it. Customer service reps are incompetent specially "Maribel" she just didsconnected the chat.
Krylle E.'s review of Lazada earned 2 Very Helpful votes
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I seldom had problems with lazada's delivery service before. However, in the past few months I...
Hi Krylle, we understand your disappointments and we apologize for the delivery issue that you encountered. For us to settle this matter the soonest, may we know the order number that is associated with your concern?
For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.
You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!