Kristyn H.

So they promote the Make a Wish Foundation fundraiser that offers an EXTRA 15% savings when you make a $10 donation. Well, to make a long story short, they NEVER gave me the 15% off the price listed on the website. Everyone I spoke with online (email & phone) told me that the 15% off is already applied to the price shown online. They also stated that their website clarified that the 15% off was already applied. One gal even told me that customers get the 15% off whether they make a donation or not. The website clearly advertises that customers get 'an EXTRA 15% savings' when you make a donation and also states that the discount is taken off the promotional price. Not one person could direct me to where the clarification was that the 15% was already applied to the price. It took forever to talk to a manager. FALSE ADVERTISING. This made me so upset, especially since it was related to an amazing foundation. I cancelled my order and they refunded me what I paid for the washer and kept my donation, which I thought was pretty funny. They didn't even say anything about not refunding my donation. Of course I don't mind that part though. Just weird. Customer service is horrible. Don't shop here.