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Terrible company. They do not advertise that if your file is too big you have to pay for a membership. I spend over 5hrs working on a project for my grandfathers memorial just to find out I had to pay to download it or burn to a DVD. After emailing I got a generic (and probably automatic) response telling me what I had already knew, emailed a second time and never got a response back. Worst customer service and deceiving advertisement.
* Kizoa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Kristin O.'s review of Kizoa earned 2 Very Helpful votes
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Hello Kristin,
We are deeply sorry for you loss. We try to make our different membership levels as transparent and clear as possible. You can use the majority of Kizoa for free such as making movies of unlimited length to share online via email, Facebook, Youtube, Twitter, or embed onto a website/blog. You also do have the option to download your movie for free if it lasts less than one minute. We do offer more advanced options such as unlimited movie duration download, amongst other features, with our Premium memberships. I have exceptionally requested for your movie to be converted into a downloadable video file in full HD resolution that you will receive by email. I hope this helps and please feel free to contact us at (844)898-4402