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My sister sent me a coupon and purchased me a gift card to try this site. According to them a gift card is a promotional item so I can't combine it with a coupon that I also received. How is a gift card like a coupon? I can only use "one promotional item" because a gift card is a promotional item! I never submitted the order once I realized I couldn't use both, but I was charged anyway. The did me the courtesy of cancelling my "subscription" and refunding the money they stole from me after I said I was going to dispute it with my credit card company. ALSO, the charge receipt email went to my junk mail, but all other mail from them comes through-THAT IS A LITTLE FISHY!
Kristin C.'s review of FabFitFun earned 3 Very Helpful votes
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I've had lots of missing packages and I'm still waiting for the replacement package from the last...
Hi Kristin! We apologize for any confusion regarding how our gift card works! We are working towards allowing both a coupon and a gift card to be used at the same time and we hope to have you back in the future! In terms of the receipt, that e-mail comes straight from our billing system, not our website directly so that may be why it was sent to your spam! If there is anything else we can do to assist you or make your experience better, feel free to e-mail us at fff.me/care! Xo