So their website says all over:" * LIFETIME WARRANTY - 100% Guaranteed - We are able to offer this because we have superior quality) "
It's a sham. A total sham. Now they are telling me that "if you install it then the warranty is void". Installed a new screen and it crapped out within months. Terrible quality. No wonder they are cheaper.
Tip for consumers: Low quality products, poor customer service, does not actually have a warranty even though website says differently.
Products used: Samsung screen and phony 3m tape. Now it is useless.