I've bought nice flowers for my mother or what I thought were toing to be nice flowers and what sue got was completely opposite. The bouquet looked nothing like on the picture. Roses were different colour, the other flowers should have been opened and bright yellow and instead they were all closed so the idea of the flowers to brighten the room and make it fresh and sunny is out the door. The shape of the bouquet is different. Basically very disappointed and after I've emailed a complaint saying all of the above I get a response advising how to make roses look a bit fresher. Honestly besides delivery being on time I got nothing nice to say..