Okay so, a friend of mine recommended this service and I was ecstatic. I placed my order this Wednesday for the following day (yesterday) and the job was accepted. Well yesterday came and went with no lawn mowed or response from the contractor. I messaged them again this afternoon and was told he will be there within the hour (around 4pm). He showed up at 6:30 and when he disappeared I looked out to see he missed several areas that still needed weed eating, the grass was left uneven in areas & there is still grass all over my sidewalk and porch! I also sent a message to support this morning letting them know the situation. I just received a message from them saying "work it out with the contractor, looks like they have been sending you messages today". I don't know about you, but I found this to be callous and felt like they don't want to be bothered. What type of business does this?
Work it out with the contractor. That means exactly what it says. If you bothered to wait a few minutes before running all over the internet complaining you would have seen the contractor already replied: I'm sorry for that when he gets in I'll. Make sure he's back there in the morning to correct the problem. Don't worry we'll fix it.
Posted By: sherry [2015-09-18 08:43:38]