First I was charged over $50 more than what I was shown when I hit purchase, then they would not let me cancel or refund me when I immediately called. I contacted my bank to dispute this charge and then they paid me back only the $50 that was overcharged, but when i went to pull up my tickets they were not available and said it was because I was refunded. I asked for proof of my refund, because i had purchased tickets for $187, but they refused and said I needed to contact my bank. Now I am out $137. And have no tickets. Look on the BBB site and it's all the same.