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Kristi M.

Contributor Level

Total Points
80

1 Review by Kristi

  • CanvasDiscount

9/1/21

I ordered 4 framed prints and when I received the order 3 of the prints were correct but the fourth print was missing (the largest and most expensive print) and in its place was a framed picture of a random family. I have called their "customer service" number a dozen times, no one has or will ever answer, its not a real number! I have emailed multiple times and they keep responding with the same template response each time, no matter how I answer. I understand mistakes happen but not being able to reach ANYONE to correct it is ridiculous! Don't waste your time or money! Spend the few extra dollars somewhere else to avoid the headache. Hopefully I hear from someone soon!

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Canvas D. – CanvasDiscount Rep

Thank you for your feedback. We would like to apologize for the inconvenience. In order to process your complaint, we kindly ask for your order number.

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