I have recently recieved a return shipping label from hoverboard360/Keenford! I called to see when I would receive my refund and was told I would receive a store credit for apparel! After speaking to "the manager" ROBERT who didn't have to disclose his last name, location, or CEO of the company I was told to return the board and receive a store credit! I am highly upset as this was a Christmas gift for my son that is recalled and does not work! I have no use for $400 worth of apparel much less I do not believe I would even receive that credit! As of now I am filings compliant in hopes that this business is shut down and I am refunded my money! I wouldn't advise ordering from Hoverboard360 nor Hoverwear it's a scam