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Do not order from here! Absolute most incompetent service ever! Ordered a part and paid almost $20 for expedited shipping for my washer part (a pump). I was supposed to received it on Monday and it is now Tuesday. So I called and they said they would look into it but it would take 24-48 hours JUST TO LOOK INTO IT. Well I was supposed to receive the part YESTERDAY, SO THAT IS NOT ACCEPTABLE. I re-ordered off of Amazon and it should now be here tomorrow. Sears parts direct is a joke. They even told me just to cancel the order would take them 24-48 hours. WHAT A COMPLETE JOKE! They are also not registered with the BBB... so that should be the first clue!
Kristen G.'s review of Sears PartsDirect earned 4 Very Helpful votes
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I had to call after a month of not receiving the last of three parts. I was lied to two different...
They took my money, lied about availability and when I return to ask the status of my refund I...
