Developed in part with a grant from
the National Science Foundation

Member since April 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 34

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star

1 Review by Kristen

Sears PartsDirect

Sears PartsDirect


Do not order from here! Absolute most incompetent service ever! Ordered a part and paid almost $20 for expedited shipping for my washer part (a pump). I was supposed to received it on Monday and it is now Tuesday. So I called and they said they would look into it but it would take 24-48 hours JUST TO LOOK INTO IT. Well I was supposed to receive the part YESTERDAY, SO THAT IS NOT ACCEPTABLE. I re-ordered off of Amazon and it should now be here tomorrow. Sears parts direct is a joke. They even told me just to cancel the order would take them 24-48 hours. WHAT A COMPLETE JOKE! They are also not registered with the that should be the first clue!

Kristen Has Earned 4 Votes

Kristen G.'s review of Sears PartsDirect earned 4 Very Helpful votes

Kristen hasn’t received any thanks yous.

Kristen doesn’t have any fans yet.

Kristen isn’t following anybody yet.

Similar Reviewers on Sitejabber


Ordered an a/c part in mid July. Got an email days later saying it was backordered. Part finally...


l have a craftsman 42" riding mower. Called for new blades. l was a bit put out because the woman...