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I didn't have a problem with this order it went smoothly and I received the tickets instantly. However, before this I tried to buy tickets for this same games twice. The first time it told me my seats were pending and about 24 hours later I received an email saying they were no longer available. So i went back to find new seats and to my surprise the exact seats that I tried to purchase the first time but was rejected were there (and they were 30 dollars more expensive). I tried again to purchase those seats and then a little over 24 hours later received the same response that it was "no longer available" I understand that this can happen sometimes but to have the same tickets on there twice and at different prices is a little frustrating for the buyer. If I didn't need to purchase these tickets quickly for a gift I would have looked elsewhere
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Empty.
In town for business and decided to go to a Mariners game. So I buy one single seat ticket. I get...
Hi Kristen — thanks for your feedback! Once placed, all orders enter a pending state that may be a max of 24 hours. This is to confirm the inventory with the seller to ensure the same set of tickets do not sell twice if submitted for purchase at approximately the same time. It looks like the tickets you originally selected were no longer available because they sold to another user who had purchased before you had and before the listing came down. The more expensive tickets that you saw in the same section/row was the newly most affordable option that only displays after the lowest price in that section/row is purchased.
Having this experience twice in a row is uncommon, so we do apologize that that was your experience. Again, thank you for taking the time to write in with your feedback. We appreciate it much!
SeatGeek CX Team
Email: hi@seatgeek.com
Phone: 1-888-506-4101