Kristen C.

I preorded a item in July for delivery by today Oct. 29th. For the last 4 months every 10 days my account was charged the amt I ordered then put back. I contacted their customer service multiple times to only be told that the item would ship soon. I tried to just cancel my order to avoid being charged and was told I couldn't because it was still in processing. My husband finally contacted them and the person he talked too earlier this month told him that we wont get charged again until the times ships and he would get it sent out the next day. Since then I checked the status of my order and it showed cancelled. We contacted them again and they were showing it was in processing. Well today I was suppose to receive it and I didn't and it wont even let me view my order. After entering order info it takes me to a generic page. I will never shop with them again. The lies they told just so they didnt have to deal with us was beyond annoying. Cant get a straight answer from anyone. I didnt even want to give them a star but I had to in order to post.