kristen a.

Unbelievable, I ordered two wheel bearings for a 2008 jeep liberty, I was sent wheel bearings for a 2007. Called to have them returned stating that it was there error. Company tried to make me pay for the return. Three weeks ago I returned the item and I'm still waiting for a refund. Called 6 times and they said it was on it way, then it was my banks fault, then the warehouse which was open and looking into it according to one service rep, and 10 minutes later according to another rep the warehouse wasn't open yet and said the items had been used and I would not get the refund. Used? Wrong item how could it be used. Right cause I have my own shrink wrap machine to seal the items back up. Called them today said I have to talk to Rose, who's not in. Worst customer service ever, these people should all be fired. I will NEVER be buying anything else from them again.