I bought a refurbished ue boom, within weeks the speaker blew some of the speakers, after emailing them they sent out a ticket to refund the product. They sent a ue boom back, but was not the same one, just another refurbished one. Had more cosmetic damage and was dirty. I then bought a refurbished s8. Have had network problems, phone keeps going into emergency mode. Unfortunately 1day couldn't find the fault and sent it back. Unfortunately I had a motorcycle accident and it cracked the screen, not only did the phone have damage i could not make. Any calls to anybody. I have had continuous problems and currently seeking advice with the CAB and going to make a complaint through the disputes tribunal. $500 down the drain, for now. Do yourself a favour and don't buy from 1 day!