Krista T.

I would never order from this company again! EVER! They sent me my order in May and I sent them an email that the biggest picture didn't have the backing attached to it that I paid for. They had me take pictures and send them for proof and then I didn't hear from them. I emailed and called and of course every single tome I called I was on hold for over 10 minutes and it hung up. The email I finally got back said they would send what I ordered... THIS WAS 23 DAYS AGO! For backing. Now I get an email saying they can't give me a processing date... BECAUSE THEY ARE TAKING NEW ORDERS FOR FATHERS DAY AND PUSHING THEIR SCREW UP (mine) BEHIND THEM. Do not order from this company. Their service is absolutely horrible. I've noticed they don't message anyone on their Facebook that has complaints- only the people who are ordering new products. Their smile guarantee sucks... because I'm ticked. I may be writing to the Better Business Bureau. It's principle at this point. How can you not answer calls, messages and emails?!?! I spent $270+ dollars with them and this is how they dismiss you...!