I have not had a problem with Customer service, obtaining my mail prescription medicine timely. My issue is my diabetic med that has gone up in price $136.00 to a total of $586.00. The increase came after the Insulin cap of $35.00. So to me my increase is because of the cap. I work hard to stay on pills and not have to go on Insulin. This is how Pharma & associated help people. Don't get me wrong, I am happy about the cap, it would have helped my family, but God forbid you lose $ helping people with costs. You just have found a way of recovering your Loss. People out here need help!