Krishna p.

I booked a hotel with Agoda with my card for someone else. I paid it with my card and mentioned my family person's email address on it who is actually going to stay at the hotel. There were issue with the payment and we were trying different cards to pay Agoda. My family member did not stay at the hotel for the amount I paid and the hotel was agreed to refund to Agoda. Agoda never refunded back since Nov, 2016. I had emailed them multiple times and they always came up with an excuse and holding my money illegally. I would not recommend Agoda to anyone. Its very annoying when they say your name is not on the booking. Idiots I paid it with my credit card that has my name. So stupid excuses that hard to believe and that proves they do not want to refund the money. So I'm going to my bank and apply charge back to recover my money.