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Listen, I love Madewell and their clothing and the girls in the shops are always so nice... The online customer service however? Is the literal worst. I've worked online retail, I get it, but they literally will never even break a sweat to at least look like they want to help. I've had to contact them 4 times... every. Single. Time. "Sorry can't help!" Then why are you hired? Their policies are terrible and they just don't care. It shows. Come on Madewell, be better. Do better.
K R.'s review of Madewell earned 11 Very Helpful votes
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