K P.

I have made two purchases from Hockey Monkey. The orders came with no problem. The problem began when an item needed to be returned as it was not true to description. I emailed the company and received a response asking me a question about the item. I responded and never received help after that. Two weeks later still waiting... I had sent two more emails asking for advisement on the return and finally got a rep to answer with no help at all.
Because of the footwork I have had to do to get responses, find return forms, and pay for shipping on a product that was not true to it's description, I will no longer be using Hockey Monkey any longer. There are far more competent companies who appreciate their customers.