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Kortenie G.

Contributor Level

Total Points
82

1 Review by Kortenie

  • EpicSports

3/15/22

If I didn't have to put a star on the rate, I wouldn't have at all! I ordered 21 Jerseys for a Football team. The description stated that these were Dri-Fit Shirts and Navy Blue. I had names and numbers put on the backs of each jersey. Spent a total of $250.00 on these. The shipping took forever. When I finally received the jerseys I opened the package, just to find that they were not at all what I order! I received Cotton T-shirts that were closer to a grey color. Not even close to navy blue... I emailed the company and "chatted" with them as they DO NOT have a number to call to speak with an actual human. They told me that I should not rely on the images provided on the website for reference when ordering. What sense does this make?!? They have continued to tell me that I received exactly what I ordered and can not process a refund or take these jerseys back due to having custom printing done on the backs of them. Absolutely WORST customer service I have ever received. They could not offer any type of resolution at all. Just argued with me and told me I received the correct items. I have ordered from them so many times and referred them to numerous people and this is how they treat a loyal customer?!? Will NEVER spend another dime on this company. So disappointed. And now stuck with 21 jerseys that will not be used...

Tip for consumers:
Do not use them at all!! Worst customer service ever! So rude!

Products used:
NONE!!

Service
Value
Shipping
Returns
Quality

Kortenie Has Earned 2 Votes

Kortenie G.'s review of EpicSports earned 2 Very Helpful votes

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