K N.

I went to Zaxby's because I've been going to a competitor quite a bit more than anticipated. I ordered online and they could not find my order when I got there and barely acknowledged this or really even greeted me decently. One of the reasons I went to Zaxby's is bc it's usually good food, though it was just okay this time. I would secret shop Culver's or hire somebody from there because their business model, service, friendliness, online ordering ease, food and everything is by far superior and going to make sure I honestly don't come back to Zaxby's. Culver's has increased my eating out, whereas zaxbys? Only If someone else is paying and obtaining order