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Kelly L.

Niagara Falls, United States

Contributor Level

Total Points
80

1 Review by Kelly

  • Grubhub

3/28/24

Placed an order from George's Pizza. Got an estimated delivery date by 8:30. Three delays later and the food is still not here. I called the restaurant and asked if I could come pick it up. They said sure. My partner went to get the food, while I "chatted" with the help on the app. They canceled the order AFTER I told them my parter was picking up the food! They also claim, on the app, the restaurant is now closed, which is a lie! Clifford, the "chat representative" then closed out the chat on me. 🤬 Don't use GrubHub. They aren't worth it.

Products used:
Since this is a food delivery app, we purchased dinner.

Service
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