K M.

In December 2019 I ordered a pair of shoes and glasses Which I've never received, I did get a tracking number and months later it says not delivered. I called SSENCE and they didn't give me any information Just told me to wait for it, i waited another week or so nothing with the tracking changed. I then disputed with pay pal i won the dispute and got a refund after a month or so later in which i still haven't received items( thank god i used Pay Pal). So now i decide to try them one more time cause i actually love looking at stuff on their site and they cancelled my ordered and said I couldn't shop with then due to shipping issues as if it was my fault or i did something wrong.